Riviera DEV 2016

My expertise is in improving the written and spoken communications of those who use English as a second language and work within intercultural business contexts. I have designed and led seminars for more than 25 years in both Canada and France, helping thousands of participants to communicate more effectively.

I am the creator of the five-step CLEAR method, which has established a new standard for expressing opinions interculturally. It forms the heart of my recent book, Dance of Opinions: Mastering written and spoken communication for intercultural business using English as a second language, an easy to learn and apply method for intermediate and advanced ESL business people, designed to improve how they express their opinions. My motto? "We build our futures together, in the words we exchange today."

• Debugging Communication Across Cultures